Shipping & Delivery
We aim to deliver your orders quickly and safely across Egypt.
-
Cairo & Giza: Delivery within 3 business days.
-
Other Governorates: Delivery within 5 business days, depending on location and courier availability.
-
Shipping fees are calculated at checkout based on your selected governorate.
- Our courier partners will contact you before delivery; if you are unavailable, another attempt will be made.
Learn more at Shipping Policy
Returns & Exchanges
We offer an easy and reliable return and exchange process.
-
Exchange:
Exchanges are free and processed quickly.
Once you contact our customer service, the courier will deliver the new item as soon as possible after confirming availability. -
Return:
For returns, the courier will collect the item, inspect it, and refund the amount after verification. Refunds are issued in cash through the courier. -
Conditions:
-
Items must be unused, unwashed, and in their original packaging with all tags attached.
-
Underwear, socks, and accessories cannot be exchanged or returned for hygiene reasons.
-
Proof of purchase (invoice or order number) is required.
-
Learn more at Return Policy.